Eterna Lumière — Client Care
Contact
Every enquiry is answered personally by our small team. Write to us with anything at all — your preorder, your personalisation, or a question before you reserve.
Email us directly
info@eternalumiere.comWrite to usWe reply within one business day, Monday to Friday.
What we can help with
Preorders & delivery
Questions about the First Edition of 25, your order number, or estimated delivery dates.
Personalisation
Monogram characters, engraving placement, or a customisation note you'd like added to an existing order.
Product & specifications
Dimensions, materials, the 10,000 mAh power bank, or airline carry-on compliance.
Press & partnerships
Editorial requests, collaborations, and wholesale enquiries.
Designed in Italy First Edition · 25 pieces Worldwide Shipping